Question 1

What types of cleaning services do you offer?

Accepted Answer

Standard Cleaning; 
         Deep Cleaning; 
         Move In or Move Out Cleaning; 
         Post-Construction Cleaning.

Question 2

Do you provide your own cleaning supplies and equipment?

Accepted Answer

Yes! Vacuum, mop and all product for cleaning.

Question 3

How do you screen your cleaning staff?

Accepted Answer

All our staff are background-checked and professionally trained.

Question 4

Do you offer a satisfaction guarantee?

Accepted Answer

Absolutely. We guarantee your satisfaction or we will make it right.

Question 5

Can you accommodate special requests or preferences?

Accepted Answer

Yes. We customize each cleaning based on your preferences.

Question 6

Do you offer recurring cleaning services?

Accepted Answer

Yes, you can schedule weekly, biweekly or monthly cleanings.

Question 7

What is your cancellation policy?

Accepted Answer

We ask for 24-hour notice to cancel or reschedule.

Question 8

How do you determine your cleaning rates?

Accepted Answer

Rates are based on size, condition and service requested.

Question 9

Do you offer any discounts or promotions?

Accepted Answer

Yes! Ask about seasonal or recurring service discounts.

Question 10

Are you insured and bonded?

Accepted Answer

Yes. We are fully insured and bonded for your peace of mind.

Question 11

What are the payment methods?

Accepted Answer

$ We accept Zelle; 
        $ Venmo; 
        $ Cash App; 
        $ credit cards.

Question 12

How does the customer know if he has an appointment?

Accepted Answer

We send email/text reminders before every scheduled service.

Cleaning FAQ

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